slideroom® | Support | Last updated on: 04/2021
SUPPORT
Our team of slideroom is personally available in case of questions or problems.
Please have a look at the FAQ on this page to see if there is already a solution to your problem.
Support by E‑Mail:
Usually, all requests are registered, checked and answered within one business day. In case of a technical problem, we will contact our development team within the next 3 working days and try to solve your problem as soon as possible.
FAQ
- All
- Content Issues
- Contractual Issues
- Inhaltliche Fragestellungen
- Legal Issues
- Rechtliche Fragestellungen
- Technical Issues
- Technische Fragestellungen
- Vertragliche Fragestellungen
Yes, slideroom® is a so-called web add-in, which requires an Internet connection for use. Without an internet connection (offline) slideroom® cannot be accessed.
If you wish to have your data deleted, please simply send an e‑mail with the corresponding information from the mail address you have provided to info@slideroom.de. We will then delete your data completely within three working days at the latest.
Downloaded content can be used even after a cancellation without any time limit according to the respective terms of use.
In the case of “company‘s internal” content (images, icons, etc.), the respective company or the responsible “administrator” of the company is responsible for uploading only content that the company can use across all media without legal restrictions.
For the royalty-free content, in addition to its use in PowerPoint presentations, its use is permitted online (website, app, social media, e‑commerce store, blog, newsletter, e‑book, etc.) and for advertisements, banners, flyers, postcards, invitations, magazines, albums, books, and CD covers.
For the royalty-free images, the respective terms of use of pixabay (https://pixabay.com/service/terms/) or pexels (https://www.pexels.com/license/) apply.
The more than 1,500 royalty-free graphics are 100% free and may be used worldwide without (!) credit. The graphics may be edited and changed as desired. Besides the use in PowerPoint presentations, the graphics may also be used online (website, app, social media, e‑commerce store, blog, newsletter, e‑book etc.) and for ads, banners, flyers, postcards, invitations, magazines, albums, books and CD covers.
The sale or provision of graphics to third parties who do not have a corresponding license to use slideroom® is not permitted.
Slideroom® contains “company‘s internal” icons as well as royalty-free icons.
In the case of “company‘s internal” icons, the respective company or the responsible “administrator” of the company is responsible for uploading only icons that the company can use without legal restrictions.
The more than 10,000 royalty-free icons are 100% free and may be used worldwide without (!) credit. The icons may be edited and changed as desired. Besides the use in PowerPoint presentations, the icons may also be used online (website, app, social media, e‑commerce store, blog, newsletter, e‑book etc.) and for ads, banners, flyers, postcards, invitations, magazines, albums, books and CD covers.
The sale or provision of icons to third parties who do not have a corresponding license to use them from slideroom® is not permitted.
Slideroom® contains both “company‘s internal” images and royalty-free stock images.
In the case of ” company‘s internal” images, the respective company or the responsible “administrator” of the company is responsible for uploading only images that the company can use without legal restrictions.
The more than one million royalty-free stock images are 100% free and may be used worldwide without (!) credit. The images may be edited and changed as desired. Besides the use in PowerPoint presentations, the images may also be used online (website, app, social media, e‑commerce store, blog, newsletter, e‑book, etc.) and for ads, banners, flyers, postcards, invitations, magazines, albums, books and CD covers within the scope of the respective terms of use of pixabay (https://pixabay.com/service/terms/) or pexels (https://www.pexels.com/license/).
The following things are not allowed:
- Selling or distributing images in digital form, in particular as stock photos or digital wallpapers, as well as selling or distributing images, for example, as posters, digital prints, or physical products, without adding additional elements or otherwise creating added value
- Depicting identifiable persons in an offensive, pornographic, obscene, immoral, defamatory, or libelous manner, or suggesting that depicted persons, brands, organizations, etc. endorse or approve of certain products or services, unless permission has been granted.
All images are free to use for commercial and non-commercial purposes, however, elements shown in the images, such as identifiable people, logos and trademarks, may be subject to additional copyrights, proprietary rights, personal rights, trademark rights, etc. Third party consent or license of these rights may be required, especially for commercial applications.
Slideroom® is a flexible software solution that can be individually adapted to the requirements and wishes of your company. For example, it is easily possible to hide individual “tabs” if you do not have any corresponding company content. Access to your “company‘s internal” content (images, templates, icons, etc.) remains nevertheless and offers a high benefit.
Slideroom® is a flexible software solution that can be individually adapted to the requirements and wishes of your company. For example, it is easily possible to hide individual “tabs” if you do not have any corresponding company content. Access to more than 1,500 graphics, 10,000 icons and 1,000,000 royalty-free images nevertheless remains available and offers a high level of benefit.
Slideroom® is a software with two different user groups. There are so-called “users” (all employees within a company who have a license to use the slideroom® add-in) and so-called “administrators” (employees who have access to the protected “admin area” for central maintenance of all company content).
There are detailed training materials (PDF and video) for all employees (“users”) to use the slideroom® add-in as well as for the so-called “administrators” to use the “admin area”.
Each company defines one or more contact persons in advance who have access to a protected “admin area” as so-called “administrators”. In this “admin area”, all company content (images, templates, icons, etc.) is maintained centrally and then made accessible to all employees (“users”) who use slideroom®.
You can test slideroom® for one month free of charge. To do so, use the contact request on our website.
Slideroom® can already be used from one “user”.
Slideroom® is a software on a license basis. In addition to one-time setup costs and a small monthly service fee, there are corresponding license fees depending on the number of users. Please use the contact form on our website and we will send you an individual offer for your company.
Slideroom® is basically designed for use in companies, but may also be used by private customers with an appropriate license agreement.
If you are not satisfied with slideroom® you can cancel at any time at the end of the following month informally by e‑mail.
Once the contract has been concluded, slideroom® runs for an indefinite period and can be terminated at any time at the end of the following month. Separate agreements on contract terms and termination options are possible after consultation.
Slideroom® is a constantly improving software solution. This means that more royalty-free images, icons, and graphics are added every month, so you will always find new, additional content to use.
In addition, regular security updates are provided to ensure maximum data security and the best possible usability.
All data is stored securely in accordance with the provisions of the DSGVO (Data Protection Regulation) on a German server in Frankfurt at the provider “nextcloud”. (https://nextcloud.com).
Each client can upload content (images, templates, icons, etc.) up to a maximum total data size of 10 GB to their “company area”. This corresponds, for example, to more than 3,000 images of an average image size of 3 MB. Beyond this, additional storage space can be booked for a fee.
Slideroom® runs on both Windows and Apple Mac.
You can install slideroom® directly in PowerPoint via the Microsoft Office Store (open PowerPoint -> tab „insert“ -> „ Get Add-Ins “ -> „STORE“ -> „slideroom“ enter “slideroom” in the search field -> „Add“) or via the direct download link on our website.
The installation is fully automated and is completed within 30 seconds. An integration of your internal IT area is not necessary.
Slideroom® is compatible from PowerPoint 2013, but works best on MS 365 (older versions of PowerPoint may have problems integrating and displaying svg.files (icons, graphics).